bd353 Privacy Policy

This Privacy Policy ("Policy") applies to all services on the bd353 platform. When you use the bd353 website, create an account, or use any of our services, you agree to the terms of this Policy.

bd353 considers users' personal information a serious responsibility. We never sell your personal information to third parties or share it without authorisation. Every piece of information collected on our platform is used solely to provide you with a safe, reliable, and improved gaming experience.

This Policy has been prepared in accordance with applicable data protection laws in Bangladesh and international best practices. You can contact us directly with any questions or concerns.

bd353 collects only the information necessary to provide its services. We collect information in the following categories:

2.1 Information You Provide Directly

When you open an account or use services on bd353, the information you voluntarily provide includes:

• Full name and date of birth (for age verification — for users aged 21 and above only)
• Valid email address and mobile number
• National ID or passport details (for identity verification)
• Payment information — bKash, Nagad, Rocket account numbers or bank account details
• Address and residence information
• Any messages or information provided when contacting support

2.2 Automatically Collected Information

When you use the bd353 platform, our systems automatically collect the following technical information:

• IP address and device identifier
• Browser type, language, and version
• Operating system information
• Time spent on the platform and pages visited
• Login and logout times
• Game session data (bets, wins, and gaming patterns)
• Information collected through cookies and similar tracking technologies

2.3 Information Received from Third Parties

In some cases, bd353 may receive limited information from authorised third-party service providers for the purpose of identity verification or fraud prevention. Such information sharing always falls within the boundaries of this Policy and is limited to only what is necessary.

bd353 uses collected information for the following legitimate purposes:

3.1 Account & Service Management

• Your account registration, verification, and maintenance
• Transaction processing — deposits and withdrawals
• Providing gaming services and maintaining records
• Managing bonuses and promotional offers
• Managing VIP programmes and rewards

3.2 Security & Compliance

• Identity verification and age confirmation (enforcing the 21+ policy)
• Detecting and preventing fraud, money laundering, and cybercrime
• Ensuring account security
• Implementing responsible gaming policies
• Meeting applicable legal obligations

3.3 Service Improvement & Communication

• Improving platform performance and user experience
• Providing technical support and customer service
• Sending important updates, changes, or security-related notifications
• Creating a personalised experience based on your preferences

bd353 uses cookies and similar technologies to improve your browsing experience and ensure the platform functions correctly. Cookies are small text files stored on your device.

4.1 Types of Cookies

• Essential Cookies: Essential for the basic functioning of the platform — maintaining login sessions, security verification, etc. These cannot be disabled.
• Functional Cookies: Used to remember your preferences, such as language settings.
• Analytical Cookies: Help analyse platform usage to improve service quality.

4.2 Cookie Controls

You can manage non-essential cookies by changing your browser settings. Please note that disabling certain cookies may limit some platform functionality.

bd353 never sells your personal information. Data is shared only in the following limited circumstances:

5.1 Authorised Service Providers

We work with trusted third parties for payment processing (bKash, Nagad, Rocket, bank transfers), identity verification, and managing technical services. These partners receive only the information necessary for their specific function and are also bound by strict confidentiality agreements.

5.2 Legal Obligations

To comply with court orders, lawful requests from law enforcement agencies, or other applicable legal obligations, we may be required to disclose legally necessary information to authorities. In such cases, we always follow a policy of disclosing the minimum information required.

5.3 Protective Disclosure

To protect bd353 or its users — such as preventing fraud or addressing cybersecurity threats — limited information may be shared with relevant authorities.

Except for the limited exceptions above, we do not share your personal information with any third party without your explicit consent.

bd353 has adopted industry-standard technical and organisational measures to ensure the security of your personal information.

6.1 Technical Security

• All data transmission is secured through 256-bit SSL/TLS encryption
• Stored sensitive information is kept in encrypted format
• Regular security audits and vulnerability assessments are conducted
• Firewalls and intrusion detection systems are active
• Two-Factor Authentication is available

6.2 Organisational Security

• Only authorised staff have access to your information, and only to the information necessary for their role
• All staff are bound by strict confidentiality agreements
• Regular privacy and security training is provided
• A rapid-response protocol is in place in the event of a data breach

6.3 Response to a Data Breach

If a data breach occurs that may affect your rights or interests, bd353 will notify you as soon as possible and inform the applicable legal authorities. However, no party can guarantee 100% security on the internet — so we make every effort to minimise risk.

bd353 retains your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as legally required.

7.1 Account-Related Information

Retained for as long as your account is active, and for a legally defined period after the account is closed.

7.2 Financial Transaction Information

Records relating to financial transactions are generally retained for an extended period in accordance with legal obligations. This includes information required for anti-fraud audits and dispute resolution.

7.3 Data Deletion Requests

When the retention period ends or you make a valid request, we delete or anonymise your information using secure methods. To request deletion, contact our support team.

bd353 believes you should have full control over your own information. We therefore ensure the following rights:

8.1 Right of Access

You can find out at any time what information bd353 holds about you. Upon request, we will provide you with a copy of your stored information.

8.2 Right to Rectification

If you believe that stored information is incorrect or incomplete, you may request a correction. We will update it as soon as possible.

8.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, this right may be limited where legal obligations apply.

8.4 Right to Object to Processing

You may object to the processing of your information for specific purposes, particularly for marketing communications. You can easily opt out of such communications.

8.5 Right to Data Portability

You may request your information in a structured, machine-readable format, which you can transfer to another service.

To exercise your rights: Contact our support team at [email protected] to exercise any of the rights above. We will respond to your request within 30 days.

bd353 provides services only to users aged 21 and above. We do not intentionally collect information from any minor. Age is verified at the time of account registration.

If we become aware that information from a minor has been inadvertently collected, we will immediately delete that information and close the associated account.

If a parent or guardian believes that their child under the age of 21 has used our platform, please contact us immediately at [email protected].

For the operation of our services, your information may in some cases be processed internationally. Whenever this occurs, we ensure that:

• Applicable data protection standards exist in the recipient country
• Our partner organisations maintain standards equivalent to this Privacy Policy
• The relevant legal procedures for data transfers are properly followed
• All international data transfers are conducted using fully encrypted methods

bd353 may update this Privacy Policy from time to time. If significant changes are made to the Policy, we will notify you in the following ways:

• A notification will be sent to your registered email address
• A clear notice will be displayed on the website
• An update message will be shown after you log in to the platform

If you continue using the platform after the updated policy is published, it will be assumed that you have accepted the new policy. However, for any significant changes, we will obtain your explicit consent.

The latest updated version of this policy will always be available on the bd353 website.

If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us:

Resolving your complaints quickly and effectively is our priority. We take every message you send seriously and strive to respond with the utmost sincerity.